At this point in the game, social media has been around for quite a while and a large number of people are involved with it in some capacity and are engaging on a regular basis. People are making the effort interact consistently and regularly. But there is still more to learn.
The path to the here and now
When you first started to be involved with the various social media channels for your business, you may have been unsure of what you were doing and of whether your efforts were ever going to pay off. In addition to gaining your own experience through trial and error, another great way to become comfortable with social media is by watching what other people do and how they use social media channels to gain their own professional success.
As a marketer (as well as many other professionals in various niches), you use social media in certain ways to achieve what you are after. In all likelihood, your efforts may be paying off in part or in full. However, there are always ways to improve upon what you are currently doing and what you have done in the past.
Network effectively online: It is critical for you to make every effort to engage other people through social media and to share content, ideas, thoughts, etc, with them whenever you feel that something is worthwhile. Basically, you are developing our mingling skills and you can use them to your advantage and achieve favorable results for your business. You will probably find the most positive results when you are connected in a human (or emotional) way. People who share meaningful relationships can only do so if they have an emotional connection. It is human nature and that fact will never change.
Be polite and considerate of other people: When it comes to your interactions through social media, it is extremely important to remember to follow the rules of etiquette and engagement. Also, you should always keep in mind that your main objective is to try to solve the other person’s problem(s). It is important to remember that the relationship that you share with the other person will certainly not be one-sided. The reason is that the other person will have the same objective in mind and you will be his or her top priority in the relationship that you share. There are several different ways that you can express politeness and consideration of the other person:
Acknowledge the other person’s successes: This acknowledgement will absolutely go a long way and it will require very little effort on your part. It will help you tremendously to build a solid foundation in your relationship with the other person.
Remember to include the other person whenever possible and appropriate: Your professional social media success will not exist without other people. It is essential that you make it clear to the people with whom you share relationships that their points of view and opinions are extremely important to you. In fact, you won’t make much progress without them. Make sure to include them in what you are doing and those interactions will serve as the backdrop for what you are offering.
Be discrete: Through social media, there are many occasions when a person will be more combative or confrontational than he or she would dare to be face to face. The alleged anonymity goes a long way to making that person brave. However, if you are the target of negative interactions, make sure that you try to handle them as constructively and as gracefully as possible. Others will respect you for it and you will be able to maintain your dignity.
Make sure to choose the most effective tools for your particular business: Choosing the most effective tools is as important as interacting on social media channels at all. It is very possible that you won’t have all of your technology needs satisfied with one particular social media channel. What is most important is that you choose the combination that works the best for your business.
Make sure that your actions and interactions are governed by transparency at all times: Because online interactions are accessible to everyone, it is extremely important that you are above board with whatever you do and say online. If you demonstrate integrity and sincerity as well as an interest in providing valuable information to your online connections, you will succeed.
Take responsibility for your actions: In all honesty, you have some goals that you will hopefully achieve in the end. Of course, one of those goals is increased revenue. There is nothing wrong with that and there is nothing wrong with letting other people understand what you have in mind. After all, you are in business to make money as well as the other reasons why you are in business. If your offerings are valuable, they are worth paying for. Everyone needs to understand that concept.
Establish a process that works: You must have a process that will enable your business to succeed. You need to be accountable for the process and you need to make sure that other people are accountable as well. It is important to get buy-in from the other people who are involved and once the collective decisions have been made, you all need to work and perfect the process until it becomes a well-oiled machine.
The social media best practices will go a long way indeed to solidifying your marketing efforts and your business will be stronger and more prosperous as a result. You should take advantage of all that social media has to offer and continue to grow over time. Keep in mind that social media really works well as long as you make the effort to work it. Share whatever is valuable, interact as much as possible, get your connections to trust you, and get yourself into a position of being considered a subject matter expert.
By Noah Kirk